Many of users install unlicensed Microsoft Office, and when they decide to update or upgrade, they face licensing issues.

To solve these issues, follow the below steps:

Step 1: Open Command Prompt on PC

Open a Command Prompt window, with Administrator Privilege’s, and then take one of the following actions:

• If you installed the 64-bit version of Office 2016, move to the following folder: cd  C:\Program Files\Microsoft Office\Office16

• If you installed the 32-bit version of Office 2016, move to the following folder: cd C:\Program Files (x86)\Microsoft Office\Office16

Step 2: Display the Current License(s)

Type the following command to display the license status.

cscript ospp.vbs /dstatus

Write down the last five characters of any and all license keys that display in the output:

Last 5 characters of installed product key: WFG99

Step 3: Remove the License(s)

Now run the following command as many times as needed to remove all of the license keys you noted from the previous step.

cscript ospp.vbs /unpkey:WFG99

Step 4: Restart the Computer

Once the remove commands are successful, close the command prompt and restart the PC.