Technical Consultancy and IT Support

Technical Consultancy & IT Support is a dedicated service for small businesses seeking to enforce security over their network and protect their valuable data. It includes the below points:

  • Full Remote IT Support and Troubleshooting Services for Microsoft Windows and Apple MacOS.
  • On-Site Support For Special Cases.
  • NAS and Shared Storage Expert (Network and Fiber SAN).
  • Data Backup Workflows (Local & on-Cloud) with versioning (Incremental and Differential) to prevent Data Loss.
  • Centralized Endpoint Protection ( Antivirus ) Implementation.
  • Advanced Internet Router Installation ( MIKROTIK ) to Benefit from Speed Shaping, Multi-WAN Internet and Failover.
  • Palo Alto Firewall Installation for Network Filtering and Monitoring ( Stop Malicious activities, Ransomware, Torrent, Youtube, Social Media and Whatsapp Web )
  • Site-to-Site IPSEC Tunnels setup to Securely join Networks between remote offices.
  • L2TP and SSTP VPN to allow users to securely work from Home.
  • Panasonic IP and SIP Phone Installation and Configuration.
  • Google Workspace / G Suite Integration and Configuration.
  • Split Delivery of Emails between Google and Local Server under same domain.
  • Office 365 Integration and Setup.
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